Terms of Service

Updated on: February 12, 2025

1. Introduction

Welcome to Houspector

These Terms of Service ("Terms"), along with our Acceptable Use Policy and Privacy Policy, govern your use of Houspector's AI-powered property analysis platform and home buying tools ("Services"). Houspector Inc. ("Houspector", "we", "us", or "our") provides intelligent property search, market insights, and data-driven home buying assistance.

By creating an account or using our Services, you agree to these Terms. If you don't agree, please don't use Houspector.

Who Can Use Houspector

To use Houspector, you must:

Be at least 18 years old or the age of majority in your jurisdiction
Have the legal capacity to enter into a binding agreement
Provide accurate and complete registration information
Use the Services for personal, non-commercial home buying purposes

2. Our Services

What Houspector Provides

Houspector offers AI-powered tools to help you make confident home buying decisions:

Property Search: AI-driven property discovery based on your preferences, budget, and lifestyle
Property Analysis: Detailed insights on property value, condition, investment potential, and market trends
Market Insights: Real-time pricing trends, neighborhood analytics, and comparative market analysis
AI Assistant: 24/7 conversational AI to answer questions about properties, neighborhoods, and the home buying process
Saved Properties: Tools to bookmark, compare, and track properties you're interested in
Personalized Recommendations: AI-generated property suggestions based on your search history and preferences

What Houspector Is Not

It's important to understand the limitations of our Services:

Not a Real Estate Brokerage: We don't represent buyers or sellers, negotiate transactions, or provide real estate brokerage services
Not Professional Advice: Our AI insights are educational tools, not substitutes for professional real estate, legal, financial, or tax advice
Not Formal Appraisals: Property valuations are estimates based on available data, not certified appraisals
Not Guaranteed Accuracy: While we strive for accuracy, property data, market conditions, and AI analysis may contain errors or become outdated

3. Your Account

Account Creation

When you create a Houspector account, you agree to:

Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Keep your password secure and confidential
Notify us immediately of any unauthorized account access
Take responsibility for all activities under your account

Account Termination

You may close your account at any time by contacting us at support@houspector.com. We may suspend or terminate your account if you violate these Terms or engage in prohibited activities.

4. Acceptable Use

You May

Use Houspector for personal home buying research and decision-making
Save and compare properties for your own use
Share property links with family, friends, or your real estate agent
Provide feedback to help us improve our Services

You May Not

Scrape, harvest, or systematically download property data or AI analysis
Use our Services to build competing products or services
Attempt to reverse engineer our AI algorithms or proprietary technology
Share your account credentials with others
Use automated tools (bots, scripts) to access our platform
Violate fair housing laws or engage in discriminatory practices
Submit false information or manipulate our AI recommendations
Interfere with or disrupt our Services or servers

For complete usage guidelines, please review our Acceptable Use Policy.

5. Data and Privacy

Information We Collect

When you use Houspector, we collect information to provide personalized property analysis and recommendations. This includes:

Account Information: Name, email, phone number, and preferences
Property Search Data: Search queries, saved properties, comparisons, and viewing history
AI Interactions: Questions you ask and feedback you provide
Technical Data: Device information, IP address, browser type, and usage patterns

How We Use Your Information

We use your information to:

Provide personalized property recommendations and market insights
Generate AI-powered property analysis and valuations
Improve our AI models and platform features
Send you property alerts and market updates (with your consent)
Ensure platform security and prevent fraud
Comply with legal obligations

We may share your information with:

Service Providers: Trusted partners who help us operate our platform (hosting, analytics, customer support)
Real Estate Professionals: Only if you choose to connect with an agent through our platform
Legal Authorities: When required by law or to protect our rights and users

We never sell your personal information. For complete details, see our Privacy Policy.

6. Intellectual Property

Houspector's Rights

All content, features, and functionality of Houspector's platform are owned by Houspector Inc. and protected by copyright, trademark, and other intellectual property laws. This includes:

AI algorithms and property analysis methodologies
Platform design, user interface, and features
Houspector branding, logos, and trademarks
Property reports, market insights, and AI-generated content

Your Rights

You retain ownership of information you provide to Houspector. By using our Services, you grant us a license to use your data to provide and improve our Services as described in these Terms and our Privacy Policy.

Restrictions

You may not:

Copy, modify, or create derivative works from our platform
Reverse engineer our AI technology or algorithms
Remove or alter any copyright, trademark, or proprietary notices
Use our branding without written permission

7. AI Disclosures and Limitations

Understanding AI-Powered Insights

Houspector uses artificial intelligence to provide property analysis and recommendations. You acknowledge that:

AI-Generated Content: Property valuations, market insights, and recommendations are generated by AI algorithms, not human appraisers or real estate professionals
Estimates, Not Guarantees: All valuations and predictions are estimates based on available data and may not reflect actual market conditions or future outcomes
Potential for Errors: AI analysis may contain inaccuracies, outdated information, or incomplete data
Not Professional Advice: Our insights are educational tools and should not replace professional real estate, legal, financial, or tax advice
Verification Required: You should verify all information with licensed professionals before making significant decisions

Continuous Improvement

We use anonymized data from user interactions to:

Improve AI accuracy and property analysis quality
Enhance recommendation algorithms
Develop new features and insights
Fix errors and optimize performance

8. Disclaimers and Limitations

Service Availability

Houspector strives to provide reliable service, but we cannot guarantee:

Uninterrupted or error-free access to our platform
Availability during maintenance, updates, or technical issues
Accuracy or completeness of third-party property data
Compatibility with all devices or browsers

Disclaimer of Warranties

Houspector's Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

Accuracy, reliability, or completeness of property data or AI analysis
Fitness for a particular purpose or merchantability
Non-infringement of third-party rights
Uninterrupted, secure, or error-free operation

Limitation of Liability

To the maximum extent permitted by law, Houspector and its affiliates will not be liable for:

Property purchase decisions or financial losses based on our analysis
Errors, inaccuracies, or omissions in property data or AI insights
Service disruptions, delays, or data loss
Third-party content, links, or integrations
Indirect, incidental, consequential, or punitive damages
Loss of profits, opportunities, or reputation

Our total liability for any claims related to these Terms or our Services shall not exceed the amount you paid to Houspector in the 12 months preceding the claim, or $100, whichever is greater.

9. Additional Terms

Changes to Terms

We may update these Terms from time to time. We'll notify you of material changes by email or through our platform. Continued use of Houspector after changes take effect means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of Quebec, Canada, without regard to conflict of law principles. Any disputes will be resolved in the courts of Montreal, Quebec.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and Houspector regarding your use of our Services.

Contact Information

For questions about these Terms or our Services:

Email: legal@houspector.com
Support: support@houspector.com
Address: 832 W 6th St, Austin, TX, United States

Last Updated: February 12, 2025